Shipping Policy

At Clova Culture, we work hard to ensure your fashion essentials arrive quickly and safely. All orders are processed within 1–3 business days (excluding weekends and holidays). Once shipped, you will receive an email with tracking details to monitor your delivery. 

Shipping & Delivery 

• Standard Shipping: 5–7 business days 
• Express Shipping: 2–4 business days 
• International Shipping: 7–14 business days (varies by destination)

We’re pleased to offer free shipping on all orders, no minimum purchase required. For international customers, any duties, customs fees, or import taxes are the responsibility of the buyer.

Important Notes 

• Please double-check your shipping address at checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by customers. 
• Delivery times are estimates and may be affected by courier delays, customs clearance, or unforeseen events. 
• If your package is delayed, lost, or arrives damaged, please contact us within 7 days at support@clovaculture.com, and our team will assist you. 

At Clova Culture, we’re committed to making your shopping experience smooth, stylish, and reliable.