Privacy Policy

Clova Culture (“we,” “our,” “us”) values the trust you place in us when shopping for men’s fashion. Protecting your personal information is our priority. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, interact with our services, or make a purchase from Clova Culture.

By using our website, you agree to the terms outlined in this Privacy Policy.
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Information We Collect

We collect both personal and non-personal information to provide you with a smooth and secure shopping experience.

  • Personal Information You Provide: Name, email address, phone numberBilling and shipping addressPayment information (processed securely via third-party providers such as PayPal, Stripe, or credit card gateways)Account details if you register on our websiteCommunication history (e.g., when you contact customer support)
  • Automatically Collected Information: IP address, browser type, and operating systemDevice type and identifiersWebsite usage data, such as pages visited, time spent, and referring sitesCookies and tracking technologies to personalize your experience

How We Use Your Information

Your information may be used for:

  • Processing and fulfilling orders, including shipping and returns
  • Communicating with you regarding purchases, promotions, and updates (if you opt in)
  • Improving our website functionality, design, and shopping experience
  • Analyzing trends and customer behavior to enhance our products and marketing
  • Detecting and preventing fraud, unauthorized access, or illegal activity
  • Complying with legal obligations

Sharing of Information

We respect your privacy and never sell or rent your personal information. We may share your data only with:

  • Service Providers: Trusted third parties such as payment processors, shipping companies, email marketing platforms, and analytics tools. These partners are bound by confidentiality agreements.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
  • Legal Compliance: If required by law, court order, or government authority.

Cookies & Tracking Technologies

Clova Culture uses cookies and similar tracking tools to:

  • Remember your preferences and login details
  • Enable a smooth checkout process
  • Personalize product recommendations and marketing
  • Measure site traffic, performance, and effectiveness of campaigns

You may disable cookies in your browser settings; however, this may affect some website features.

Data Security

We implement strict security measures to safeguard your personal data, including encryption, secure socket layer (SSL) technology, and restricted access to sensitive information. While we strive for maximum protection, no online platform is completely risk-free, and we cannot guarantee 100% security.

Data Retention 

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

When no longer needed, your data will be securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your personal data (“right to be forgotten”)
  • Withdraw consent for marketing communications
  • Restrict or object to certain data processing activities
  • Request a copy of your data in a portable format

To exercise these rights, please contact us at support@clovaculture.com.

Third-Party Links

Our website may include links to third-party sites. Please note that Clova Culture is not responsible for the privacy practices or content of external websites. We encourage you to review their policies before providing any information.

Children’s Privacy

Clova Culture does not knowingly collect information from individuals under the age of 13. If we discover that we have collected personal information from a child without parental consent, we will take steps to delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a new Effective Date. We encourage you to review this policy periodically.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

📧 clovaculture.development@gmail.com
📍 Yogi Chowk, Varachha, Surat, Gujarat. 395006.
☎️ +91 91730 33704